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Whiteboard Never Loads - Spinning Wheel of Death

SolumAlgo
Explorer
Explorer

Is anyone else having issues with whiteboard this morning. My wife was able to teach multiple classes this morning until the last one and Whiteboard stopped loading and just gives the spinning wheel but never loads. I checked my system and am getting the same problem with my whiteboard. We are both on Windows systems. We have tried resetting our systems and resetting Zoom. We have tried both in the app and online versions. 

1 ACCEPTED SOLUTION

SolumAlgo
Explorer
Explorer

After waiting for a while I finally got an error code:

Connection error

Unable to load this whiteboard (5003)

error code::0 (s-code-a3ddc17fc8-1725934045037)

View solution in original post

2 REPLIES 2

SolumAlgo
Explorer
Explorer

After waiting for a while I finally got an error code:

Connection error

Unable to load this whiteboard (5003)

error code::0 (s-code-a3ddc17fc8-1725934045037)

SolumAlgo
Explorer
Explorer

This issue eventually just resolved itself and the whiteboard began working again on it's own.