Use of the new persistent whiteboard in zoom meetings. - Why can't i add images in a meeting? | Community
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Newcomer
June 10, 2022
Question

Use of the new persistent whiteboard in zoom meetings. - Why can't i add images in a meeting?

  • June 10, 2022
  • 3 replies
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Hi folks, just wondering is it just me, or has the ability to add images to a persistent whiteboard been disabled within an actual Zoom meeting? i can add them through the web interface, but once i'm IN a meeting and actually using the whiteboards, i can't add images on the fly. 

This strikes me as hugely unhelpful aspect of the tech and i really don't understand it. I can only assume it's a tech issue of not being able to immediately are images. But it seems like a massive limitation.

Or is it Just due to my machine being an older MacBook? 

Feedback graciously accepted.

    3 replies

    Newcomer
    June 13, 2022

    I have the same issue and I'm using Windows

    QuinndogAuthor
    Newcomer
    June 13, 2022

    that's disappointing. i kinda hoped it was just me on an older OS but sounds like its currently an ongoing issue. are you using Windows 10 or 11?

    Newcomer
    June 30, 2022

    Having the same issue but even worse. When I import a photo in the web interface, there is a brief glitch where it tries to place the photo and then nothing. Not sure why the import photo feature is disabled when a call. As you said, it's hugely unhelpful (understatement). I'd say immensely irritating.

     

    Bort
    Employee
    Employee
    July 1, 2022

    Hi @Quinndog and others, 

    Unfortunately, the in-meeting Whiteboard experience is not quite the same as the out-of-meeting whiteboard experience. Some of the more advanced shapes and features, like uploading an image, are only supported in the out-of-meeting experience, but can be viewed through the in-meeting experience. 

    We're working to bring both experiences up to parity with each other. 

    Newcomer
    July 1, 2022

    Hi Bort, thanks for the reply. Would you have any idea why I get a flash of a box on-screen when I try to upload an image and then disappears?