Use of the new persistent whiteboard in zoom meetings. - Why can't i add images in a meeting?

[Quinndog]

Hi folks, just wondering is it just me, or has the ability to add images to a persistent whiteboard been disabled within an actual Zoom meeting? i can add them through the web interface, but once i'm IN a meeting and actually using the whiteboards, i can't add images on the fly. 

This strikes me as hugely unhelpful aspect of the tech and i really don't understand it. I can only assume it's a tech issue of not being able to immediately are images. But it seems like a massive limitation.

Or is it Just due to my machine being an older MacBook? 

Feedback graciously accepted.

[DavidGibson]

I have the same issue and I'm using Windows

[Quinndog]

that's disappointing. i kinda hoped it was just me on an older OS but sounds like its currently an ongoing issue. are you using Windows 10 or 11?

[Mieneko]

Having the same issue but even worse. When I import a photo in the web interface, there is a brief glitch where it tries to place the photo and then nothing. Not sure why the import photo feature is disabled when a call. As you said, it's hugely unhelpful (understatement). I'd say immensely irritating.

[Bort]

Hi @Quinndog and others, 

Unfortunately, the in-meeting Whiteboard experience is not quite the same as the out-of-meeting whiteboard experience. Some of the more advanced shapes and features, like uploading an image, are only supported in the out-of-meeting experience, but can be viewed through the in-meeting experience. 

We're working to bring both experiences up to parity with each other. 

[Mieneko]

Hi Bort, thanks for the reply. Would you have any idea why I get a flash of a box on-screen when I try to upload an image and then disappears?