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Unable to "star" some whiteboards

JamesRobert
Newcomer
Newcomer

This issue is plaguing my firm.  We are unable to "star" some whiteboards that that we have been sent in a URL.  I believe my access is granted through the "General Access" as follows "Only users in account [Our company]" Can Edit.  If my name doesn't explicitly appear in the Share list, the Star option does not exist for that whiteboard.

 

Is there a global configuration item I need to get changed?

1 REPLY 1

BakerHe
Community Champion | Employee
Community Champion | Employee

@JamesRobert Sorry for the inconvenience—you’re absolutely right. This limitation does exist, but we’re working on fixing it soon. Once it’s resolved, the behavior will be: “I can star any whiteboard that I can access or view.”