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Unable to Load this Whiteboard. Error Code:3

bee_playground
Newcomer
Newcomer

‎2024-07-16 06:46 AM

When the teacher open Whiteboard during video meeting, I cannot see anything. 

When I opened the " Whiteboard" function in zoom, it just shows:   Unable to load this whiteboard. Error code: 3.

 

What's happening?

Topics:
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1 REPLY 1

mpaterno
Zoom Employee
Zoom Employee

‎2024-07-19 09:26 AM

Hi @bee_playground, sorry to hear you're having issues accessing the Whiteboard. Are you still facing this issue? If so, does it occur when you're creating a new whiteboard in a meeting?

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