How to fix Zoom whiteboard annotations not showing live in recordings | Community
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Newcomer
March 19, 2024
Question

How to fix Zoom whiteboard annotations not showing live in recordings

  • March 19, 2024
  • 1 reply
  • 0 views

I've been encountering a specific issue with Zoom whiteboard during my recorded tutoring sessions, and I'm hoping to find some guidance or a solution here. During the live session, everything seems to work fine, but when watching the recording, the annotations made by the tutor aren't visible until they move to a new text box. At that point, all the previous annotations suddenly become visible

    1 reply

    Employee
    March 20, 2024

    Hi @reffittr would you mind sharing a recording with us so that we can investigate? Thanks!

    Newcomer
    September 6, 2024

    Here is an example of what happened to me....It all showed up live, nothing is on the recording at first, but suddenly it appeared for a while, and then at the end it is not showing up again on the recording but it was there live.  

    Title: Linda Spencer's Personal Meeting Room
    Date: Sep 5, 2024 6:13 PM Mountain Time (US and Canada)

    Recording-2(41 MB)
    https://nmsu.zoom.us/rec/play/CmKcaTwRtUGJFBBpPSFZJv9HqO4qM8ZY2RzN7nbG3mY1A5LOvsmOBdengHySvV6mB7IldItY5NeAVdNw.5NX4WavrU-i3RzJh