How do I use a whiteboard during a meeting (I have already enabled whiteboard and annotations)? | Community
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Newcomer
October 13, 2022
Question

How do I use a whiteboard during a meeting (I have already enabled whiteboard and annotations)?

  • October 13, 2022
  • 2 replies
  • 0 views

Hello,

I am tutoring a student and want to use a whiteboard during our meetings, but the whiteboard option never shows up when I go to screen-sharing options. I have read many articles and checked several settings, such as making sure annotations and whiteboards are both enabled, however, I cannot get the whiteboard option to show up when I am in a session. Is there something I am overlooking?

Thank you!

    2 replies

    ChrisO
    Participant
    Participant
    October 13, 2022

    Hi Carolineth,

     

    Whiteboards should be found along the toolbar within a meeting and not in the share screen menu.

     

    Newcomer
    October 14, 2022

    Thank you very much for your reply. Unfortunately, that isn't how my Zoom toolbar looks- some of those options aren't showing up on mine, including the whiteboard, but I truly appreciate your time.

    Community Super Champion | Partner
    October 25, 2022

    hi carolineth,

     

    please check your account settings->whiteboard.  please see attached screen shots.

    please see whiteboard admin guide.

    Zoom Whiteboard Administrator Guide – Zoom Support

    Newcomer
    October 25, 2022

    Thank you for your time! Unfortunately, it still isn't working for me or the two people I asked for help in person, so I guess I'll probably just live without the whiteboard. Thanks again.

    Community Super Champion | Partner
    October 25, 2022

    do you have the current windows client 5.12.3.  if not, click check for updates.

     

    thanks,  eliot