Newcomer

Question

Can't write as smoothly in Whiteboard anymore.

Forum|Forum|3 years ago
June 8, 2022
33 replies
4 views

Lately, whenever I use my tablet pen to write on the presentation whiteboard for my classes, it is not as sure-fire as before. Sometimes, what I write doesn't appear on the whiteboard at all, or missing some letters even though I am sure I have actually moved my tablet pen to write them. It happens so often that it is becoming quite irritating; I have to keep going back to re-write those missing letters.
I have tried writing on a blank PowerPoint, Word and even on a blank PDF page - my tablet pen works fine.

Wonder what is the cause/s of it all. Is there a workaround? I noticed that it all started to be like it is now after I have upgraded to the latest ZOOM software (where the collaborative whiteboard was introduced). Is it something to do with this?
Is there a way to roll back to the version of ZOOM without the collaborative whiteboard? So that I can test out what I have suspected?
If you have encountered similar problems please share. If you have a solution for my problem - Better!! 🙂

My PC OS = Win10, Browser=CHrome.
PC is Lenovo X13 Yoga (ThinkPad)

C

Clarence_Chang

Newcomer

Same thing happened to me after the update. It has been a hell to teach math on zoom now.

The drawing cursor suddenly becomes a normal/select cursor.

This only happens on Zoom.

N

Navin_123

Newcomer

Exactly ..me too being math teacher. Find it very difficult to write on integrated zoom whiteboard..

This all happened after i upgraded the zoom.

I then thought of using Microsoft one note using screen sharing...but it is also very irritating as screen sharing just get hanged after sometime...

Pissed off

J

jeffrey2

Newcomer

You're exactly right. It's frustrating as hell. It's definitely a zoom problem. If you even use their new whiteboard it works fine when you're not doing the video sharing but as soon as you video share, you get this unreliable intermittent writing. Definitely not the tablet or pen as it works fine in every other app. Once everyone starts to upgrade to the latest zoom they will all experience t his problem and then maybe zoom will think there's a problem and fix it. Attached is my attempt to write each letter. The pen just skips strokes. Very frustrating. Makes the app almost unusable.

K

KanAuthor

Newcomer

Thanks, people! I thought I am the odd one out there.
I Hope Zoom will do something about this.

D

Dinesh1

Newcomer

About to cancel my Zoom subscription if this isn't fixed... Teaching has become aweful

A

ARRobert74

Newcomer

Though I Subscribed a week back, I would like to discontinue if the problem is not solved by Zoom

P

Poo07

Newcomer

Same thing is happening with me as well white taking classes ...I am also missing some strokes in between while my stylus is working on any other document perfectly

I initially thought that there is some technical or software issue in my laptop...but I am relaxed to some extent atleast this is not my laptop issue ..rather this is a flaw from zoom. .which they should fix. Otherwise I hv to stop using it

S

SLC

Newcomer

I just contacted ZOOM today, hoping for a reply. I tutor students in Math. When my session ended, I realized I had to sing up for Zoom Pro. I don't mind paying the money for a year subscription; however, now the writing is so frustrating! If you write in cursive it is fine, but he minute you lift the pen, it starts skipping strokes. Difficult to do Math in cursive. I am hoping to hear from someone soon, if I don't, I will cancel and use Microsoft Teams.

B

BryanEdwards

Newcomer

Yep, started with me 3 days ago . I deliver maths tuition and its embarrassing and unprofessional. I am also going to raise a ticket. I get it just with part lettering too e.g. it will write the horizontal line of a capital 'T' but then misses the vertical line. Then it will be stuck on no writing and gives me little black boxes on whiteboard. To reset I go to menu and select '~'. But happens very frequently.

C

Cbmaths

Newcomer

Thank you Bryan. I used your advice. Downloaded the April version of the update and am now sorted. Zoom needs to sort this out! My lessons went smoothly yesterday.

B

BryanEdwards

Newcomer

Thank you Cb. Beware though, because my updates were set to 'automatic', the next time I logged into Zoom , it uploaded the rogue version again! So I unticked the 'automatic updates' box temporarily.

S

sarmista53

Newcomer

When I updated zoom, the pen skips strokes while writing on the white board. Before, I was not seen this type of happening while writing time. Zoom is so comfort while teaching maths subject. Please give the solution over this.

B

BryanEdwards

Newcomer

Attached what I'm getting on my whiteboard. Just sent it to Zoom. They now asking me to do various diagnostics. Will let you know.

B

BryanEdwards

Newcomer

OK. I have been back and to to Zoom support today - tried this, tried that - they still can't fix it. They re saying that it could be a Microsoft issue, and to contact Microsoft Support. I said that it doesn't do it on any other app with Microsoft operating system. They say because the Zoom Whiteboard is a Microsoft produced tool, it could be Microsoft problem. I'm smellinga deflection tactic here but going to give it a go tomorrow.

Are all your graphics using a Wacom graphics pad? Thinking of getting another brand and see if it works with Zoom. I like Zoom and , at 63 years old, bit reluctant to learn another application.

C

Clarence_Chang

Newcomer

I have two models of Huion drawing tablet/pad and they both skip strokes. Spent an hour with Huion customer service to test everything we can and it's definitely not the drawing pad's fault. I gave up on Zoom and started using Google Meet with it's whiteboard/jamboard which is free.