Can't write as smoothly in Whiteboard anymore. | Community
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K
Newcomer
Kan
Newcomer
June 8, 2022
Question

Can't write as smoothly in Whiteboard anymore.

  • June 8, 2022
  • 33 replies
  • 4 views

Lately, whenever I use my tablet pen to write on the presentation whiteboard for my classes, it is not as sure-fire as before. Sometimes, what I write doesn't appear on the whiteboard at all, or missing some letters even though I am sure I have actually moved my tablet pen to write them. It happens so often that it is becoming quite irritating; I have to keep going back to re-write those missing letters.
I have tried writing on a blank PowerPoint, Word and even on a blank PDF page - my tablet pen works fine.

Wonder what is the cause/s of it all. Is there a workaround? I noticed that it all started to be like it is now after I have upgraded to the latest ZOOM software (where the collaborative whiteboard was introduced). Is it something to do with this?
Is there a way to roll back to the version of ZOOM without the collaborative whiteboard? So that I can test out what I have suspected?
If you have encountered similar problems please share. If you have a solution for my problem - Better!! 🙂


My PC OS = Win10, Browser=CHrome. 
PC is Lenovo X13 Yoga (ThinkPad)

      33 replies

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      L
      Newcomer
      Lopoza
      Newcomer
      April 25, 2023

      thanks for info

      L
      Newcomer
      lilpeachu
      Newcomer
      July 10, 2023

      hi Kan

       

      Did you eventually find a fix or heard from Zoom about this? I'm on an ipad and using the zoom whiteboard with the apple pen used to work smoothly... it has been more than a year now that I've noticed it now lags and my handwriting as a result looks poor on the screen when it used to be so smooth! It's sooooooo annoying. I initially blamed it on my internet connection, then my actual pen, but now I'm not even sure. Is it a Zoom whiteboard issue?

      B
      Newcomer
      BryanEdwards
      Newcomer
      July 14, 2023

      Hi Kan

      Sorry for delay in replying. Yes, when Zoom upgraded the problem to the next level team. I think they sent me a fix via software update. I have updated several more times as new updates came out and it still works perfectly. Initially they blamed wacom; eventually Zoom produced the fix. Good luck!

      L
      Newcomer
      lahmacun
      Newcomer
      October 19, 2023

      No solution from me, but I've been struggling with this same problem for months. I have the most recent Zoom Pro version and work on a Microsoft 11 desktop computer.

       

      I've just given up and now use an old-school handheld whiteboard and dry erase markers. Ugh!

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