cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Can anyone help with setting up the Classic Whiteboard permanently?

tyq
Newcomer
Newcomer

‎2024-05-18 07:44 PM

I needed to set my Whiteboard to the Classic Whiteboard as a permanent feature. 

After the latest update, even after I have read the article, followed all their steps, step-by-step, toggle on and off and saving the setting. It still opens up the new whiteboard, nothing I do on my side, changes the setting.

 

Anyone knows how to solve this issue?

 

And is there no way of contacting Zoom customer support for technical issues like this via email?

 

Thanks in advance! 

Topics:
0 Likes
2 REPLIES 2

PritiN4
Newcomer
Newcomer

‎2024-06-26 02:28 AM

Facing the same issue.   no solution.  

0 Likes

MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-07-02 10:43 AM

Hello there,

 

I'm sorry for the late response and the inconvenience. 

Kindly update your Zoom App to the newest version 6.1.1 and follow the steps in this article.

If the issue persists, kindly submit a ticket for further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes