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upgrading webinar

almedizioni
Newcomer
Newcomer

‎2021-10-04 01:45 AM

I have a 500 attendees webinar plan, and I'm going to set a webinar. If, in the meanwhile, I will decide to upgrade to 1000, will my webinar link remain the same, and I just need to set the new attendees number? 

1 REPLY 1

Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-10-04 04:22 AM

Hi @almedizioni 

 

With Meetings and Add-Ons, I do believe prior links stay the same after an upgrade.

 

I assume Webinar is the same.

 

Someone else might chime in here. You could also double check with a Support ticket or online chat.

 

https://support.zoom.us/hc/en-us/requests/new

 

https://support.zoom.us/hc/en-us/articles/201362003

 

If worst comes to the worst, Support can, I think, locate any lost Webinar ID (so long as it was yours) and re-attach it to your account.

 

Hope this helps.

 

Rupert

 

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