cancel
Showing results for 
Search instead for 
Did you mean: 

spam emails

exilepoet
Explorer
Explorer

i keep getting webinar registration emails that i never opted in for. How do you stop people from registering you for webinars you didn't sign up for?

52 REPLIES 52

That would be fantastic except that form is BROKEN. I sit there and try to type in the explanation box and nothing happens. I cut/paste into it and it shows up 20 seconds later. I hit the submit button, nothing happens. I DON'T WANT THESE @&*@#*&@(#*@ SPAM EMAILS!!!!!

Nope. This is a blackhole. I've never received a response.  Zoom doesn't care.

mmmmmmmmmm
Newcomer
Newcomer

I agree that ZOOM has to do something. I'm too getting an increasing number of Spammers using Google Calendar to register people to "webinars" on ZOOM without my consent - and ZOOM is sending out invitation mails. This issue has been brought to ZOOM's attention years ago and we still get the same answer: report to a form, that doesn't even have this specific misuse listed in their dropdowns? Why isn't ZOOM able to protect their users by adding one line to their invitation emails: you did not register? Unregister and block sender here: …

Norm6257
Explorer
Explorer

Hi everyone on this thread... At this point, two years into this issue, and Zoom still hasn't provided a way to unsubscribe and report spam easily from these unwanted webinar registrations. It seems obvious that Zoom is unwilling to do anything about this. 

 

So maybe the best thing to do would be to start sending complaints to the FCC.  I don't know how else to get Zooms attention.

mrfreepress
Newcomer
Newcomer

Zoom keeps themselves protected from spam... They removed all of my replies and comments from this thread.

 

Hi mrfreepress,

 

The post Re: spam emails was moved by MGSR.


Spoiler
Stuff
Reason:Violation of Zoom Community Terms and Guidelines
Explanation:Hi mrfreepress, I’m sorry to let you know that your recent post, [title], has been removed because it violates the Zoom Community Guidelines, which prohibit: Please feel free to post a revised message—from using profanity, name-calling, or responding in a derogatory manner. Always think before you post. We value your contributions! You can review our Community Guidelines here: https://community.zoom.com/t5/Community-Center/Zoom-Community-Terms-and-Guidelines/m-p/25#M10 Thank you for your help in keeping the community a friendly, productive environment for all members! Mark

Thanks for being a Zoom Community member.

Don't want to receive emails from us? Just click here.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @mrfreepress,

We understand your frustration regarding the spam emails.

 

Community posts from new community members are moderated, which is why your messages were awaiting approval. Only one message was removed because it contained inappropriate language, and we kindly ask that you refrain from using profanity in the future.

Our Trust and Safety team is actively working to address your concerns regarding the spam emails you’ve been receiving. In the meantime, we kindly ask that you report any spam or fraudulent emails using this link: https://zoom.us/trust-form.

 

We truly appreciate your patience and understanding as we work to resolve this issue.




Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

dauddevi
Explorer
Explorer

Wait are you guys serious? You are worried about users using profanity, you have a post approval filter up and you have the gall to ask people to be civil and zoom has not yet provided an unsubscribe link on those spam emails. Let's be real.... You guys are being disgusting and people have had enough of this. I have had to blacklist your email on my email because of this. All those people up there are expressing themselves and telling you this is unacceptable and you guys are here talking about civility?? We this post has no profanity or other issues like mrfreepress, let's see if you post this. I really hope Microsoft's new teams app destroys your business. This is ridiculous.

EricF
Explorer
Explorer

I'd say this gets more and more annoying.

 

I've reported a few times via "trust form" but not willing to waste any more time unless you make it one click report straight from the webinar invite email.

 

This is how my inbox looks like - https://imgur.com/a/RekcO5E

 

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello Community Members,

Thank you for your patience and continued support—we truly value your feedback.

We're excited to announce the rollout of our enhanced unsubscribe experience. For lower-tier webinar licenses, all webinar-related emails will now include an unsubscribe link at the bottom. With a single click, recipients can immediately unsubscribe from all webinar communications associated with that Zoom account.

If you change your mind, you’ll have the option to resubscribe right from the confirmation page—making the process quick and seamless.

To help us maintain a trusted email experience, please continue reporting any spam senders via the following link: https://zoom.us/trust-form.

Thank you for being a part of our community as we work to improve your Zoom experience.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

Finally something, thank you!

 

But you should really take it one step further, as GoToWebinar does.

 

They have two links:

 

1) Stop emails from this event organizer (pretty much the option you implemented - I have never ever used this because it makes no sense when I've opted in to the Zoom myself) 

2) Report spam (this is what I use 100% of the time - because it will do #1 included + help take down the spammer quickly before they can send out 100K more emails and annoy more users) 

 

Makes sense?

While it is somewhat good that Zoom implemented the absolute minimal change that they could to address this issue of spam zoom meeting registrations, it is more notable that Zoom did the absolute minimum that they could.

 

Why did Zoom implement the minimal "fix" to the spam Zoom registrations?  Was it just so they could tick a box to say they addressed it?

 

Several issues with this implementation.

  1. The unsubscribe at the bottom of the Zoom notifications is in such small print.  Why??? I have to squint and zoom in on my screen just to find the link and click it.  Why try to hide the unsubscribe???
  2. There is no link to report the spammer.  I don't want to just unsubscribe from these spammers, I want to report them as spammers.  But Zoom tries to make it difficult to report them as spammers.  Yes, there is a link you can find if you spend an hour searching the Zoom website for how to do it.  And then the onerous process that Zoom puts us through just to report spam.  Why????? It should be so simple.
  3. Just provide a simple link to "Report as spam" in the bottom of the Zoom meeting notifications that we can click on to report the spammer.  Make it easy on us, not the spammer.
  4. Stop sharing our email addresses with the spammers on the Zoom platform.  Obviously Zoom is sharing our email address with spammers because I'm getting Zoom registrations from spammers that I have never ever heard of.

 

Yes, but it doesn't work. I get resubscribed, and the spam continues. 

EricF
Explorer
Explorer

Out of desperation, I'm testing this:

Create a Gmail filter that automatically deletes incoming emails from Zoom with Reply-To addresses from gmail.com or outlook.com:

## Creating the Filter

1. Open Gmail in your web browser.

2. Click on the Settings icon (gear) in the upper-right corner, then select "See all settings".

3. Click on the "Filters and Blocked Addresses" tab.

4. Click "Create a new filter".

5. In the search criteria form, enter the following in the "Has the words" field:
```
from:zoom.us replyto:(gmail.com OR outlook.com)
```

6. Click "Create filter with this search" at the bottom of the form.

7. In the actions section, check the box for "Delete it" to automatically send matching emails to trash.

8. Click "Create filter" to activate it.