audio is working on browser but not on desktop client | Community
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Newcomer
August 16, 2023
Question

audio is working on browser but not on desktop client

  • August 16, 2023
  • 1 reply
  • 0 views

hi i need help, my zoom audio is working on browser but when i download the client and use the client, when i join the meeting using computer audio it does not work. When i click on testing, i can see the bar moving but no sound comes out. 

    1 reply

    Community Champion | Customer
    August 16, 2023

    Hello,

    Perhaps this Zoom support article will be of some assistance?

     

    Troubleshooting Zoom audio issues

     

    https://support.zoom.us/hc/en-us/articles/7302459648397-Troubleshooting-audio-issues 

     

    Regards

    If my reply helped, don't forget to click the accept as solution button!

     

     

    Newcomer
    August 22, 2023

    I have tried all the steps below: 

    BUT it is still not working if i download the app