Zoom webinar license limits with alternate host

Forum|Forum|1 year ago
June 17, 2024
1 reply
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Scenario: person A has a 3000 limit webinar license, person B 500 webinar license. Person A schedules a webinar making person B the alternate host. Person B starts the webinar.
2 questions:

1) Since person A isn't on when the webinar starts, which license limit is used - for Person A or B?
2) If the answer is B (and 500 people are joined), what happens to the license limit when A logs in? Will the count automatically go up so anyone who wasn't able to join will now be able to?

Other

Best answer by Ray_Harwood

Welcome to the Zoom Community, @thehobster.

1) The capacity is always tied to the session Owner – not the person who starts the session, or inherits host privileges. There, a Webinar owned by A will always have a limit based on Person A, in your case, 3000.

2) For stand-alone webinars, once the capacity limit is reached, no further attendees will be admitted. If attendees leave the meeting and attendance falls below the limit, more can join until the limit is reached. An option is to live-stream to any streaming service (YouTube, Facebook, etc) and enable the option which points over-limit attendees to the live stream URL.

Note that moving to Pay Per Attendee Zoom Sessions could allow you to keep your webinar session open to as many attendees as any limit you set; Zoom will invoice you for any over-limit attendees at $2.50 per attendee.

Feel free to reach out to me at the Z-SPAN link below for information about Zoom Sessions.

Ray_HarwoodAnswer

Community Super Champion | Customer

Welcome to the Zoom Community, @thehobster.

1) The capacity is always tied to the session Owner – not the person who starts the session, or inherits host privileges. There, a Webinar owned by A will always have a limit based on Person A, in your case, 3000.

2) For stand-alone webinars, once the capacity limit is reached, no further attendees will be admitted. If attendees leave the meeting and attendance falls below the limit, more can join until the limit is reached. An option is to live-stream to any streaming service (YouTube, Facebook, etc) and enable the option which points over-limit attendees to the live stream URL.

Note that moving to Pay Per Attendee Zoom Sessions could allow you to keep your webinar session open to as many attendees as any limit you set; Zoom will invoice you for any over-limit attendees at $2.50 per attendee.

Feel free to reach out to me at the Z-SPAN link below for information about Zoom Sessions.