Why can't I get on to my webinar? | Community
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Newcomer
January 19, 2024
Question

Why can't I get on to my webinar?

  • January 19, 2024
  • 1 reply
  • 0 views

My problem hasn't been spoken about so am assuming somehow my settings have been changed.

I am no longer able to reach any of my Silver  Sneakers classes on my android phone. This began happening this week. I have reinstalled both Zoom and Silver Sneakers. Instead of the assigned class, I  receive ads which I am told to install: incognito browser and some rock app. 

Please advise as to what is happening.  

    1 reply

    Community Champion | Customer
    January 19, 2024

    Hello,

    You should check and see if Silver Sneakers is still in business.  A quick Google search shows that they are being dropped by many partners.

     

    When I try to launch their website it doesn't load for me. Perhaps you will have a different experience?

     

     

    https://www.fiercehealthcare.com/payer/seniors-steamed-over-cuts-to-silversneakers-fitness-program

     

    https://www.silversneakers.com/

     

     

    Regards

    If my reply helped, don't forget to click the accept as solution button!

    Cjhf97Author
    Newcomer
    January 19, 2024

    Frank. My insurance does cover Silver Sneakers. Thsnks for the suggestion though.