Webinar registration report shows only 100 attendees in exported csv | Community
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J
Newcomer
JanP
Newcomer
December 30, 2021
Question

Webinar registration report shows only 100 attendees in exported csv

  • December 30, 2021
  • 4 replies
  • 0 views

We have opened registration for a webinar that will take place in 2 weeks from now.  The webinar information shows: Total Registrants: 139 and these are all visible under Manage Attendees.

But when exporting csv under Reports / Webinar / Registration Report, only 100 attendees are in the csv file.

This looks like a bug to me. Is there a way to export all attendees in the csv file?

 

    4 replies

    J
    Newcomer
    JanPAuthor
    Newcomer
    December 31, 2021

    The number of registrants is now 145 and 106 of these are now shown in the csv file...

    J
    Newcomer
    JanPAuthor
    Newcomer
    January 4, 2022

    Now 182 registrations and 143 in the csv file. Still 39 registrations are missing.

    P
    Newcomer
    PeterD
    Newcomer
    January 7, 2022

    I have a similar experience: 63 registrants but only 51 in the csv report. My main worry is that the missing registrants might not receive webinar related e-mails if such mails are derived from the csv list.

    J
    Newcomer
    JanPAuthor
    Newcomer
    January 7, 2022

    See also:

    https://community.zoom.com/t5/Events-and-Webinars/Zoom-Webinar-Registration-Discrepancy/td-p/31194

     

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