Webinar chatting options

[Cou_Odin]

There is a problem that the option to select recipient targets automatically changes back to "Everyone" after the debater sends a chat to "host and Panelist" on the webinar. Does anyone know the solution?

[nancyc]

Hi Cou_Odin,

If I am understanding this correctly, your webinar Attendees are sending a chat to the Host/Panelist once, and after they send that message, the default returns to Everyone?  

One way to address this is the create the webinar where the Attendees can only chat to the Host/Panelist.  That is a setting in your Account.  I've attached a screenshot for your review.  This is done in Account Settings in the web portal either for the entire account or per user in the User settings.    Here is a link to more info.  Chatting-in-a-Zoom-meeting 

If this helped answer your question, please mark it as solution accepted in order to help other members of the Community.

Thank you,