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July 12, 2022
Question

Webinar Chat Setting "No One"

  • July 12, 2022
  • 3 replies
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When I set the in-webinar chat to "attendances can chat with no one," does this restrict the hosts and panelists from sending chats to "hosts and panelists?" Or are only the attendees ever affected by these settings?

    3 replies

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    July 13, 2022

    See this Zoom Support article for definitive information on webinar chat:

    https://support.zoom.us/hc/en-us/articles/205761999-Chatting-in-a-webinar 

    In there, it says:

    • Attendees can chat with: Control who attendees can chat with.
      • No one: Disables in-webinar chat.
      • Host and panelists: Only the host and panelists can send messages to everyone. Participants can still send private messages to the host and other panelists.
      • Everyone: Attendees can send public messages, which are visible to all attendees. Attendees can still send private messages to the host and other panelists.
    EvelynF
    Community Champion | Employee
    Community Champion | Employee
    July 13, 2022

    Hi @lla99!

     

    When restricting the chat to "No one" for attendees, you still have the option to remove the chat for panelists. As you can see in my screenshot you have setting options for both "panelists" and "attendees".

     

    If this answers your question, please click the "Accept as solution" button!

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    July 13, 2022

    Hey, @EvelynF,

     

    I don't see the "Panelists can chat with..." sub-menu, and I've updated to 5.11.1 this morning.  Is there a checkbox somewhere to enable that?

    EvelynF
    Community Champion | Employee
    Community Champion | Employee
    July 29, 2022

    Hey @lla99 and @Ray_Harwood 

     

    Please can you confirm your settings in your account? Do they match those in the screenshot? 

     

    Here is the article to help: https://support.zoom.us/hc/en-us/articles/7606407669773-Enabling-webinar-chat#h_d9a04597-0138-4fb9-86cd-81cc4c68b21f

     

    Selecting "No one" for attendees shouldn't affect the panelist chat options.

     

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    July 29, 2022

    Hi. @EvelynF.  My settings match yours exactly.  Oddly enough, now I do see the "Panelists can chat with..." submenu.  Interesting!

    So I think I'm up to speed with where you are, now.