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Webinar: 1 hour before notification

cheekymiss43
Newcomer
Newcomer

‎2022-01-13 05:04 AM

Hello,

We had a webinar last week and for some reason the 1 hour reminder notification did not go to attendees.  We have had webinars before where it did work.  I've opened a ticket with Zoom, but information has been slow coming from them.  Has anyone else ever experienced this?   Thanks!

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-03-02 02:02 PM

Hi @cheekymiss43, do your participants get any other reminders from Zoom on your Webinar? If so, what were the reminders that were sent out? I am not seeing a support ticket opened with your email tied to your Zoom account. 

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