Suggestions for Live Translated Captions from English to French, Spanish, Arabic for Multi-day even?

Live translation transcription in on the Zoom product roadmap for next year.  I know that doesn't help you now 😉

Dear @kkurth ,
from what you are describing, it sound like the settings for the translation system might have been wrong.

Every participant in a meeting has to set two things, when translated captions is activate:

1. Speaking Language: The language in which the participant is speaking
2. Caption Language: The language that the participant wants captions to appear in

In addition you can select to simultaneously see the transcript in the original language and the translation (they will be color coded differently).

So, in your setting, you would have to set your speaking language to English (and your caption language to English). And your Spanish speaking audience would need to set their speaking and caption language to Spanish.

Can you verify whether that works for you? The option to see both, transcript in the original language, and translation often helps in detecting and debugging issues with settings.

@kkurth Did the suggestions help to resolve the issue?

Yes, after I figured out that the Zoom I was having trouble with was not my own, rather another colleague's and she did not pay for the upgrade required to use the translation functionality. Once I originated a meeting from my own account, it was easy to select languages. Thanks for your reply to my question.!!

Great, @kkurth , good to hear!