cancel
Showing results for 
Search instead for 
Did you mean: 

Received Permission to Record Webinar to my Computer as Panelist, but Cannot Find File

mmthomas
Newcomer
Newcomer

Hello,

 

I was a panelist in a webinar today. I requested permission from the host to record the webinar and received it. The red "record" function was active throughout the webinar and we received the audio notification that recording was in progress. After it ended, I did not see any indications that the recording was downloading to my computer, and cannot find the files. Is there any chance it could have saved to the host's cloud, or anywhere on their device? I have searched my computer for any zoom-related files, and have not been able to find it. I also checked the recording folder for the account I was logged into. 

1 REPLY 1

jdott16
Community Champion | Employee
Community Champion | Employee

Hello   @mmthomas

From your description it would appear that it was most likely cloud recorded instead of locally recorded. If that is the case I would reach out to the host of the webinar as they would have access to the recording and share it with you.

 

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake