Purchased Zoom Webinars and it charged my card but.. no access to webinars | Community
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Newcomer
June 27, 2023
Question

Purchased Zoom Webinars and it charged my card but.. no access to webinars

  • June 27, 2023
  • 2 replies
  • 0 views

Whats up with Zoom Webinars?   I upgraded to webinars, and 2 hours later, nothing.

    2 replies

    Newcomer
    July 1, 2023

    I have run into the same issue.

     

     

    Community Champion | Customer
    July 1, 2023

    I suspect that although you have paid for an webinar, you have not actually assigned the webinar licence. Zoom does not do this part for you. You will need to act as the account admin and assign the  licence to your account.

    https://support.zoom.us/hc/en-us/articles/360028938451-Adding-existing-users-to-a-paid-account 
    Regards

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