Production Studio recording view flashes the mute audio symbol at random times

[JetCanada]

We recorded a Zoom Event with Production Studio scenes. The video includes random flashes throughout. When we freeze-framed them, it's a full-frame picture of a white "mute audio" symbol with black background, This reduces the quality of the video post-session attendees.

Anyone know what is causing this and how we can avoid it? is this a bug with how Zoom captures video?

[Ray_Harwood]

Hi, @JetCanada.

This is a known issue which I believe Zoom has in the pipeline, but I don’t expect an update real soon. This is probably a pretty technical issue, given how Production Studio works internally.  My freeze-frame view looks different than yours though, with black frames followed by partial fill-in over a few frames. 

See this Zoom Clip I made that shows what I experienced from a Session in November 2023:

https://zoom.us/clips/share/tvi8IoSupOnPXb-0GWTDuFLQi27baY18ApF94xR-O1LR_W_HGcreAu88oWk84tTVQjj3_Iy6...