Pre-Registration Confirmation Emails Not Sending

You could try resending the confirmation email. There is also a marketplace app, Salepager, for sending reminders for Zoom meetings with registration as well as calendar invites with each registrant's unique link. 

Same issue. None of my meeting registers are getting confirmation emails, despite the correct boxes being checked and the test working perfectly. 😣

Same today. Zoom didnt sent any of 70 confirmation emails for our webinar registers.... what is happening???

Having the same issue. Have some big webinars this week and concerned our clients arent getting their joining details!

BUONGIORNO CONFERMO - OGGI

NESSUNO DEI RELATORI/PANELISTI  E NESSUNO DEI PARTECIPANTI, RICEVONO EMAIL 

COME MAI?

same issue here. 

please fix it

Excatly the same problem. No email "Zoom registration confirmation email" is sent...
Webinar is tomorrow !!!!

The same here, 17/06/2024 since this morning. Please fix it!

Same here - please fix asap!! It appears many people are now impacted by this including our company with events occurring now or this week. 

Hello there. 

We're sorry for the inconvenience. There might have been a delay with sending the emails. If someone has not received their email, the host can easily access that email, either to copy the information and send it with another service or to resend that email from Zoom. 

If the user is still having problems with receiving emails from Zoom, review our email troubleshooting guide.

1. Sign in to the Zoom web portal. 
2. In the navigation menu, click the Meetings or Webinars page.
3. Find the scheduled session you wish to edit and click on the topic. 
4. Click the Invitations tab (for Webinars) or the Registration tab (for Meetings).
5. Find the Manage Attendees (Webinars) or Manage Registrants (Meetings) section and click Edit or View on the right-hand side. 
   The meeting or webinar list of registrants will open.
6. Click the Approved tab (this may not be visible if using automatic approval) and find the name of the registrant.
7. (Optional) Click Copy to view the registrant's confirmation email and copy as much as needed of that email to send to them with other services. 
8. Click their name and then click the Resend Confirmation Email button to send the confirmation email to the registrant again. 
9. (Optional) Resend confirmation emails in bulk by selecting multiple registrants' checkboxes and clicking the Resend Confirmation Email button. 

You can read more in this article.