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One webinar license; How to transfer webinar ownership AND the license?

jspath
Explorer
Explorer

Our company currently has a single Webinar license and the user assigned that license currently owns 2 upcoming webinars.

The user with the license and webinar ownership is leaving the company.

 

How can I transfer both the webinar ownerships and the license to another user?

 

Can the departing user transfer ownership of the webinars to a non-webinar user, then I, as Owner, can transfer the webinar license to that new user?

 

Is there a way to transfer the webinar ownership and the license, without losing the webinars and without having to purchase a second webinar license?

1 ACCEPTED SOLUTION

Thanks bstrelko,

 

I had a time constraint for doing this, so I ended up just purchasing a second webinar license for the user I wanted to transfer the webinars to.

 

Then I deleted the old user, and transferred the webinars as part of the deletion.

 

It's definitely frustrating that you cannot transfer a webinar license and the webinars in one operation, so that you don't need to purchase a second license, or have Zoom Sales grant a temporary license.

 

Now I just need to make sure to remove the 2nd webinar license.

 

Jim

View solution in original post

2 REPLIES 2

bstrelko
Community Champion | Customer
Community Champion | Customer

Zoom Sales may be able to grant you a temporary second license while you perform the maneuver - this is probably the simplest way and worth a shot.

 

You could also convert the upcoming webinar to a meeting and then back to a webinar once the license transfer is complete. Note the process and caveats in the article below: 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067900

 

Notes on transferring meeting/webinar ownership can be found at the link below:

https://community.zoom.com/t5/Zoom-Meetings/How-can-I-transfer-ownership-host-of-a-meeting-from-one-...

Thanks bstrelko,

 

I had a time constraint for doing this, so I ended up just purchasing a second webinar license for the user I wanted to transfer the webinars to.

 

Then I deleted the old user, and transferred the webinars as part of the deletion.

 

It's definitely frustrating that you cannot transfer a webinar license and the webinars in one operation, so that you don't need to purchase a second license, or have Zoom Sales grant a temporary license.

 

Now I just need to make sure to remove the 2nd webinar license.

 

Jim