Old webinars and meetings are missing | Community
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Newcomer
August 27, 2021
Question

Old webinars and meetings are missing

  • August 27, 2021
  • 8 replies
  • 0 views

I wanted to go back to an old webinar to see the email settings, but there is nothing older than 4 months showing up. Do old ones get deleted? How can I find them?

    8 replies

    Community Manager
    August 30, 2021

    Hey @mtaderushia, under Previous, you can view any past meetings. It will list meetings from the past 30 days.

    Newcomer
    March 22, 2022

    Hello,

    Unfortunately I didnt notice the history is only 30 days. I miss emaisl of my participant of event from 14th of February - Is there any way to recover them?

    Newcomer
    December 9, 2021

    is going back one month only a new thing? is used to show our whole list of past webinars?

     

    Newcomer
    March 24, 2022

    I'm having the same issue. All of a sudden all of our fall webinars and meetings are no longer there. I need these to complete reports. How do we get them back?

    Newcomer
    March 24, 2022

    It would be great if @51 staff could let us know.

    Newcomer
    April 4, 2022

    I recorded a webinar on 2/28 and now it is missing.  Previous webinars are there but this one is not.  It doesn't show the webinar, the participants nor the recording.  Please help!

    Newcomer
    December 15, 2022

    Still looking for this answer!

    Newcomer
    January 27, 2025

    Looks like no one every answered this question. Two years later, I'm coming with the same issue. Cannot find any information about this. If there's a time limit to review reports, then maybe add that as microcopy that says something later: "this page only displays meeting from the past 60 days" or something.

    MGSR
    Community Manager
    Community Manager
    February 4, 2025

    Hello there,

    I'm sorry for the late response. 

    Meeting reports, such as attendee lists and polling results, can be retrieved for the last 15 months, with a search range of up to one month at a time. If a meeting is not started in 30 days, expires, and is batch deleted by Zoom, the registration reports for the meeting are also deleted. 

    When a webinar expires and is batch deleted by Zoom, all associated reports will remain available for up to 15 months, although you must still have a webinar license to access webinar reports. Admins can still access webinar reports for the entire account, even without a webinar license.

    You can check out this article for more information.