Is previous webinar info lost when we cancel webinar subscription? | Community
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NathalieBRIO
Newcomer
January 3, 2022
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Is previous webinar info lost when we cancel webinar subscription?

  • January 3, 2022
  • 1 reply
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Hi!

I will not be needing to use webinars for several months so I'm thinking of cancelling my subscription (for a while at least). Could you tell me if I will loose all the info on the platform from my previous webinars (registered participants, their answer to surveys/questionnaires...)? I guess if that is the case, I just have to make sure I download everything first.

I'm keeping my Meeting subscription, by the way. Just thinking of cancelling Webinars.

Thanks in advance for your help.

Best wishes,

 

Nathalie

    Best answer by beardbrad

    Hey Nathalie,

     

    As admin on the account, you will still be able to pull reports from your previous webinars. However, it also does not hurt to go ahead and download everything beforehand.

     

    Brad

    1 reply

    beardbrad
    Community Champion | Employee
    beardbradAnswer
    Community Champion | Employee
    January 3, 2022

    Hey Nathalie,

     

    As admin on the account, you will still be able to pull reports from your previous webinars. However, it also does not hurt to go ahead and download everything beforehand.

     

    Brad

    N
    Newcomer
    NathalieBRIOAuthor
    Newcomer
    January 3, 2022

    Hi Brad,

    I wanted to weigh the risk of suddenly loosing all the info because I hadn't paid the bill. I will try and make sure I download it soon, but it's better to know I don't have the stress of loosing it all. Thanks for taking the time to answer. All the best,

    Nathalie

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