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Is it possible to capture translated captions in cloud recording?

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JRB
Explorer
Explorer

‎2023-10-06 10:02 AM

We recently purchased and enabled the translated captions license add-on. While the in-webinar captioning works wonderfully in our testing, we were also hoping to be able to download the VTT files in several languages along with the other cloud recording files. Is this possible? Is there any way to capture the time-stamped translations?

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mgstark
Community Champion | Employee
Community Champion | Employee

‎2023-10-13 06:17 PM

Hi @JRB at this time you can have all the captions available in the cloud recording and even create new captions for various languages which is awesome. But at this moment it isn't possible to download them all.

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mgstark
Community Champion | Employee
Community Champion | Employee

‎2023-10-13 06:17 PM

Hi @JRB at this time you can have all the captions available in the cloud recording and even create new captions for various languages which is awesome. But at this moment it isn't possible to download them all.

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Rosa_Garriga
Newcomer
Newcomer
In response to mgstark

‎2025-05-29 07:23 AM

Hi, it's now 2025, and I don't see the option to download the captions in different languages yet 😕 is there a way to do it that I don't know of? Thank you!