Help! I cannot download registration list for my big event | Community
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Ilfeax
Newcomer
October 15, 2021
Question

Help! I cannot download registration list for my big event

  • October 15, 2021
  • 2 replies
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I was able to download the registration report for an event this week, but when I try to download the list of registrants for a different event we are hosting next week, no data is found. The only thing that shows up is the registration report I already have from the first event. Does anyone know how to fix this? It is urgent. Many thanks

    2 replies

    Rupert
    Community Champion | Customer
    Rupert
    Community Champion | Customer
    October 16, 2021

    Hi @Ilfeax 

     

    If you are seeing your previously generated report, you are likely looking in your Report Queue.

     

    To see a registration report for a different meeting, you will need to generate a new report at:

     

    https://zoom.us/account/report/regmeeting

     

    If you cannot see your meeting by date, try searching for it by Meeting ID. See below.

     

    If your upcoming event is in fact a Webinar, please keep in mind the Webinar reports are separate at:

     

    https://zoom.us/account/report/webinar

     

    If neither option works, try Editing your actual event and check under Registrations there.

     

     

     

     

     

     

    DeniseLahat
    Community Champion | Customer
    DeniseLahat
    Community Champion | Customer
    October 18, 2021

    Make sure you are in the date range.  change the TO to next week after scheduled event

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