Events Registration Information with answers to custom questions

Forum|Forum|1 year ago
April 3, 2024
15 replies
1 view

I can't find the registration custom question information for the event. Where would I find that?

I downloaded General Ticket Registration which doesn't have that information. Once in a while, that CSV file has no information. I saw it one time couple of days ago, and now it is missing. Please can someone help. Chatbox isn't helpful either. The event is in 3 days and I don't have the complete data yet. Any help is appreciated. I feel like it was a mistake of using the zoom events. I should have gone with regular webinar.

Other

Best answer by ZoomEv1

I think the system glitch has been fixed now. I can see the data, but it was too late as I had to manually work with the data one by one as my event is today. Too late for me. I wish there was a some sort of notification or an acknowledgement and it took a week a solve such a simple and very important issue.

Show previous replies

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ZoomEv1Author

Newcomer

I submitted a ticket.

C

c_uribe

Newcomer

I am having the same issues, the report is pulling data with N/A and the Custom Report doesn't give me the option to report on Registration Questions.

Please let me know if you found a way to resolve this issue. Thank you.

imogenraynerae

Community Champion | Customer

Great @ZoomEv1 . Keep us posted, and hopefully, your ticket will be prioritised.

I welcome connecting with other Zoom Users - you can learn more about me here.

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ZoomEv1AuthorAnswer

Newcomer

I think the system glitch has been fixed now. I can see the data, but it was too late as I had to manually work with the data one by one as my event is today. Too late for me. I wish there was a some sort of notification or an acknowledgement and it took a week a solve such a simple and very important issue.

Z

ZoomEv1Author

Newcomer

I also want to thank @imogenraynerae for her prompt responses and support. Also thanks to @LeeZoomer and @c_uribe for sharing insights. Thanks all.