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Newcomer
October 4, 2021
Solved

Download chats from a webinar

  • October 4, 2021
  • 7 replies
  • 1 view

Hello,

 

We held a webinar and I would like to download all the chats, but can't seem to find a way to do so.

Is there a way to download all chats from a webinar?

 

Thank you, Tony

    Best answer by Rupert

    Hi @tonyreidsma 

     

    If you cloud-recorded the Webinar, and if you had "Save chat" enabled in your Cloud recording settings, the chat will be available as part of your cloud recording at https://zoom.us/recording

     

    You can check what your cloud recording are at https://zoom.us/profile/setting?tab=recording

     

    Hope this helps.

     

    Rupert

    7 replies

    Bort
    Employee
    Employee
    October 4, 2021

    Unless they were saved during the live session, there is no way to recover chat messages after the meeting or webinar ends. 

    Rupert
    Community Champion | Customer
    RupertAnswer
    Community Champion | Customer
    October 4, 2021

    Hi @tonyreidsma 

     

    If you cloud-recorded the Webinar, and if you had "Save chat" enabled in your Cloud recording settings, the chat will be available as part of your cloud recording at https://zoom.us/recording

     

    You can check what your cloud recording are at https://zoom.us/profile/setting?tab=recording

     

    Hope this helps.

     

    Rupert

    Newcomer
    October 5, 2021

    Thank you both.

     

    How about this?

    https://marketplace.zoom.us/docs/api-reference/zoom-api/reports/reportchatsessions

     

    How do I use API in zoom though?

    Newcomer
    October 5, 2021

    I actually have save chat selected, but where do I find them?

    Newcomer
    August 21, 2023

    https://zoom.us/recording

     

    Click the webinar/meeting. Then click download. It will download the chat and the whole video but in separate files.

    Newcomer
    October 5, 2021

    Oh, wait.... I see it downloaded a text file.

    Thank you both!

    Newcomer
    December 22, 2021

    Does the webinar have to be past the end time for this to be logged? I also have the same settings as Tony but I do not have a TXT file.

    Newcomer
    March 15, 2023

    will this download both public and private chat messages?