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M
Newcomer
MNO
Newcomer
April 11, 2022
Question

Attendees admitted without waiting room

  • April 11, 2022
  • 1 reply
  • 0 views

In three experiments with webinar, attendees have been admitted without going into a waiting room. This would be disruptive. What are we not doing?

    1 reply

    H
    Community Champion | Employee
    Happytohelp123
    Community Champion | Employee
    April 11, 2022

    @MNO 

     

    Are you able to verify that the waiting room is properly enabled for your Webinar? See the steps below:

    To enable or disable Waiting Room for your own use:

    1. Sign in to the Zoom web portal.
    2. In the navigation menu, click Settings.
    3. Click the Meeting tab.
    4. Under Security, click the Waiting Room toggle to enable or disable it.
    5. If a verification dialog appears, click Enable or Disable to verify the change.
      Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.
    6. Click Edit Options to specify Waiting Room options.

     

    M
    Newcomer
    MNOAuthor
    Newcomer
    April 13, 2022

    Thanks Happytohelp123.  We had Waiting Room enabled.

    What I think the answer is, is that there is no Waiting Room in a Webinar. What can be done in the Webinar options is "enable Practice Session". A Practice Session is started before the Webinar, and  lets Panelists enter the meeting.

     

    Attendees can only enter the meeting when the Webinar is started, and they come in muted and with their video switched off.

     

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