Alternative host can download attendee reports and recording data? | Community
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M
Newcomer
masa3
Newcomer
February 8, 2022
Solved

Alternative host can download attendee reports and recording data?

  • February 8, 2022
  • 1 reply
  • 0 views

Dear Zoom Experts,


I'm setting up Zoom Webinar for a mix on internal/external people.
Actually, me and my colleagues done some Zoom webinars that I set up, unfortunately only me could download the reporting data. So I'd like to know if there is the way to set up that "Alternative host " can access the cloud data and download them. If you know how to do this, please let me know. Thanks!

    Best answer by rn-zm

    Hi @masa3 because Alternative Host need to be Licensed and on the same account; according to our KB on Webinar reports can be accessed by a Webinar host, admin, or have a role that has access to usage reports 

     

    As an Admin/owner on the account, you can look into Using role management

    1 reply

    M
    Newcomer
    masa3Author
    Newcomer
    June 9, 2022

    F.Y.I.

    "Alternative host " cannot download any reports as Registration, Attendee and more.

    I hope it'll help someone whom search for this issue.

    R
    Community Manager
    rn-zmAnswer
    Community Manager
    July 19, 2022

    Hi @masa3 because Alternative Host need to be Licensed and on the same account; according to our KB on Webinar reports can be accessed by a Webinar host, admin, or have a role that has access to usage reports 

     

    As an Admin/owner on the account, you can look into Using role management

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