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Celebrate with us2024-09-11 09:47 AM
Hey guys, If I give the url of a website in the chat it does not open. It shows some kind of error. I have tried putting the url in chat multiple times but the same error occurs. What should I do?? Take a look
2024-09-11 12:11 PM
Hello @Denver – I think this might be because you have Chat Encryption enabled for your account (Account Settings > Team Chat > Security). When this setting is turned on, link previews are disabled by default, but can be enabled by admins - either disable this at the account level or tick the box below it that says "Enable hyperlink preview":
I hope this helps!