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Meeting was being recorded but cannot find recording

gmdalvet
Newcomer
Newcomer

I hosted a meeting last week and I remember saying to myself, "Oh I need to record this" but then I looked at the top right corner and it had the red circle and said "Recording". Of course now I can't find the recording, in the cloud recordings or locally. I checked all over my Zoom account for it - deleted files, etc. No sign of it. Is there anywhere else this could be? I asked the other presenters but they don't have it. What happened?

1 ACCEPTED SOLUTION

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

hi @gmdalvet 

It could have been recorded in the cloud storage for the account holder.

If somebody else recorded it locally, they would need to be a host or co-host, or ask permission from the host.

all the best

 

John

https://www.youtube.com/@boomwithlordzoom

View solution in original post

2 REPLIES 2

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

hi @gmdalvet 

It could have been recorded in the cloud storage for the account holder.

If somebody else recorded it locally, they would need to be a host or co-host, or ask permission from the host.

all the best

 

John

https://www.youtube.com/@boomwithlordzoom

Patrick_42
New Member
New Member

I have the same problem today. It's a big fail of zoom. I even remember to hear recording in progress.