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SMS/EMAIL reminders for meetings that are moved

TimPrice62
Newcomer
Newcomer

‎2023-11-10 04:52 AM

My custiomers use my Zoom scheduler linls to book meetings with me. 

 

24 hours before the meeting the client and I will get an SMS and email reminder that the meeting is coming the next day.

 

However, if the meeting gets rescheduled to a later date, we still get the SMS/email reminder for the original date. This is misleading and creates confusion.

 

What is the correct sequence to reschedule a meeting booked with the scheduler?

Should the client go into the booking and use the reschedule button?

What if the client moves the meeting request in their calendar (outlook or Google) and alerts me? 

What if I update the meeting in the Zoom portal and change the date/time? Will that mean the SMS and email will follow the new appointment?  

 

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