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robinmona
Newcomer
Newcomer

‎2022-02-22 11:01 AM

Hi, when I join a zoom already in progress, my screen only shows 9 people, yes, in gallery view.  Everyone else is seeing everyone else in the zoom, 20, 30 people, all on one screen.  There must be a setting I am missing...anyone have a solution?

 

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tb124
Zoom Employee
Zoom Employee

‎2022-02-24 09:35 AM

Could it be that the additional attendees are non-video participants?  The default setting is to hide non-video participants.  This can be adjusted in the web portal in the Zoom Rooms "meeting" settings: "Show non-video participants"

You can also adjust this ad-hoc in the meeting https://support.zoom.us/hc/en-us/articles/360021921032-Zoom-Rooms-meeting-controls-and-settings

 

The default setting also allows 25 participants by default.  This can be adjusted in the Zoom Rooms meetings settings: "Display up to 49 participants per screen in Gallery View"

 

Hope that helps!

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tb124
Zoom Employee
Zoom Employee

‎2022-02-24 09:35 AM

Could it be that the additional attendees are non-video participants?  The default setting is to hide non-video participants.  This can be adjusted in the web portal in the Zoom Rooms "meeting" settings: "Show non-video participants"

You can also adjust this ad-hoc in the meeting https://support.zoom.us/hc/en-us/articles/360021921032-Zoom-Rooms-meeting-controls-and-settings

 

The default setting also allows 25 participants by default.  This can be adjusted in the Zoom Rooms meetings settings: "Display up to 49 participants per screen in Gallery View"

 

Hope that helps!

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