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"Host disabled participant screen sharing" in Presentation mode

twometer
Newcomer
Newcomer

Recently all of our rooms started throwing the error "Host disabled participant screen sharing" when trying to use the Presentation mode. It's confusing because there is no host in Presentation mode as far as I know. We have tried switching "Who can share" in the Zoom Room settings from "Host Only" to "All Participants", but this seems to only effect meetings. Room version: 5.9.4 Controller version: 5.8.3 The Zoom rooms are all Mac Mini/iPad.

2 REPLIES 2

twometer
Newcomer
Newcomer

Update, more details:
Zoom Rooms Controller Version: 5.8.118.1104
Zoom Rooms Version: 5.9.4368.0123

twometer
Newcomer
Newcomer

I found a workaround/solution - I had to turn on "Allow multiple content sharing" in the zoom room settings. Not sure why it broke in the first place, but it is working now.  

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