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Hi,

I tried to change our zoom room default image to Gif file and I'm getting black screen.

(Zoom room with PC-win 10)

When I tried to do that in another zoom room using Neatbar system- it works!

Any idea?

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!