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2023-08-24 11:26 AM
If I have a business with multiple lots, but they wanted to set up one of their lots with some form of a virtual receptionist at a Windows computer that a potential client can interact with in order to receive assistance from an employee at another location. Is it possible to set something up where the potential client can call a number of another location and they activate the video conferencing side on their part that automatically displays on the potential customers end that will display the employee assisting them and the computers screens so both employee and client can both follow along. Does Zoom have a service that can handle this?
2023-09-03 03:06 PM
Have you looked into Virtual Receptionist for Zoom? This should be configurable enough to handle what you're describing.
https://support.zoom.us/hc/en-us/articles/360055667872-Managing-a-Zoom-Rooms-Virtual-Receptionist