Zoom Rooms and Logitech Sync - Some of your zoom devices need to be upgraded - 6.2.1

We too are facing this issue out of the blue. Using logitech TAP ip controllers. Have you found a fix yet?

We are facing this issue too, using logitech tap ip controllers. any fix yet?

We have the same issue, multiple rooms all not working because (guessing) the controller tablets aren't updating properly.  Then, even the rooms where its all updated, still not working.  Support hasn't responded for over 4 hours so I'm hoping to see some fixes here

Anyone find a fix for this? We're on iPads for scheduling displays, but the same error - Yesterday I was able to update the iPad apps and that seemed to work for most of rooms, but today we've got a random rooms popping up the error.

We are having the same issue here in NZ. All rooms using 8500 or 8800 give that same message. But the room with a Logi TAP is working... If I remove the 8800 from the NUC's and switch audio to local devices that systems works. Just doesn't like the Poly Trio's

So it appeared that it wasnt a version of the firmware as we downgraded but actually the tap scheduler lost sync and needed to be manually reprovisioned and firmware updated back onto each meeting room.