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2022-03-09 10:05 PM
Hi, I have some questions about this:
1. Why do I log in to ZRC with my account, and there are more control options displayed, like Upgrade OS、Upgrade Zoom Rooms、Rename、Release from Room、Remove from Zoom. But, When I log in to ZRC with my Actication Code, just one option there: Remove from Zoom.
2. I really can't understand the difference between Release from Room and Remove from Zoom, can anyone explain it?
Thanks!
Solved! Go to Solution.
2022-03-10 09:46 AM
Hi Will,
1. If you log into the controller with your personal account but it's not part of a room it may be because it thinks it's a Personal Zoom Room. With the Activation Code it's tied to the specific Room.
2. Release from Room moves the controller to Unassigned. You can then assign it to a room in the device list. Remove from Zoom removes the device completely.
2022-03-10 09:46 AM
Hi Will,
1. If you log into the controller with your personal account but it's not part of a room it may be because it thinks it's a Personal Zoom Room. With the Activation Code it's tied to the specific Room.
2. Release from Room moves the controller to Unassigned. You can then assign it to a room in the device list. Remove from Zoom removes the device completely.
2022-03-11 02:56 PM
Hi @willwill! You have some responses to your discussion worth noting. Have any of these answered your question? If so, don’t forget to mark the reply as an accepted solution!
2022-03-13 06:56 PM
Hi, TomO and Jefrancisco!
Thanks so much, the response really help me!
Have a good day!