Zoom Rooms Alerts Off Out of Working Hours

Forum|Forum|2 years ago
March 6, 2023
1 reply
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Hi !

Is there an option to set up a range of times to not send alerts from a Zoom Rooms Meeting Room when the office is Out Of Working Hours?

For example, we are using a slack bot integration to receive these alerts in a slack channel. If a room fails on Saturday, we also receive an alert on this channel. We want to block these alerts from Friday 6 PM to Monday 7 AM.

Thanks in advance!

Best answer by shaneatzoom

Hello @RubenCervera and thanks for your question.

At this time, there is no way to alter the behavior of alerts for different time windows. These alerts are typically time-sensitive, so most organizations prefer an immediate delivery and then selectively triage through other means.

I see that you're presently using a slackbot (which may be able to be forked and modified by you to adjust behavior in these windows) presently, but you may also consider solutions like PagerDuty which do offer a little more control over this aspect.

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Please be sure to mark 'accept as solution' if this answered your question and thanks for using Zoom!

shaneatzoomAnswer

Community Champion | Employee

Hello @RubenCervera and thanks for your question.

At this time, there is no way to alter the behavior of alerts for different time windows. These alerts are typically time-sensitive, so most organizations prefer an immediate delivery and then selectively triage through other means.

I see that you're presently using a slackbot (which may be able to be forked and modified by you to adjust behavior in these windows) presently, but you may also consider solutions like PagerDuty which do offer a little more control over this aspect.

----------------------------------

Please be sure to mark 'accept as solution' if this answered your question and thanks for using Zoom!