Zoom Room with O365 Calendar Integration shows some meetings without links | Community
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B
Newcomer
BGewehr
Newcomer
October 19, 2021
Question

Zoom Room with O365 Calendar Integration shows some meetings without links

  • October 19, 2021
  • 2 replies
  • 0 views

Hi!

We are using Zoom Rooms with O365 resource calendar integration. When we create our appointments by ourselves all works fine but when we forward external (teams) invitations to the room resource, the meeting event appears but does not have the link to open the teams meeting from the list of events. 

 

Here is the question:

Which are the technical requirements for a meeting link to appear correctly?

 

- Teams-link in location? Any special characters or keywords?

- Teams-link in description? Any special characters or keywords?

- Teams-link in attribute onlineMeetingUrl?

- Must the attribute isOnlineMeeting be true or not?

 

Please help with a detailed definition of how do you interprete the meeting links from the events...

      2 replies

      B
      Newcomer
      BGewehrAuthor
      Newcomer
      October 19, 2021

      What I have learned so far is that Outlook generates a proper onlineMeeting object in the self-created appointments

      If this object is missing (because the invitation has been sent from outside or has been forwarded), the link in the Zoom Rooms meeting event list is missing.

      A much more convenient way to solve this is to have a look at multiple fields of the event whether or not you can find a link like https://Zoom.us/join/... or https://teams.microsoft.de/l/.. and the display a button. 

      What we have now fails in all externally created invitations.

      Any recommendations?

      B
      Newcomer
      BerndGewehr
      Newcomer
      October 22, 2021

      After a long trial and error session I now have found the rule for "when does a zoom room show a join link or not when using calendar integration with O365":

      Describe the bug:

       

      If this is the body of a teams meeting invite (url as the link display text):

       

      Online meeting: <a href=\"https://teams.microsoft.com/l/meetup-join/<meetingId>\">https://teams.microsoft.com/l/meetup-join/<meetingId></a>

       

      it does not lead to displaying a "join" button on the Zoom Room event list with calendar integration.

      Whenever I changed the link like this (plain display text):

       

      Online meeting: <a href=\"https://teams.microsoft.com/l/meetup-join/<meetingId>\">Join Meeting</a>

       

      the join button appeared on the Zoom Room.

      I urgently request Zoom to change this so that however the link is pasted into the meeting body, Zoom understands it right. Do they listen here? Then please tell me what you need in addition to improve this in a next release...

      HSteindl
      Newcomer
      HSteindl
      Newcomer
      October 22, 2021

      Hello!

      Dont mix up 2 different scenarios:

      a) External people directly inviting your room .
      this is by default not possible but can be enabled on the Exchange side with this:
      Set-CalendarProcessing -Identity YourResourceMailboxMailid@YourDomain.com -ProcessExternalMeetingMessages $True 

       

      b) This can be tricky indeed.
      Lots to learn about it here:
      http://blog.schertz.name/2019/08/exchange-resource-mailbox-configuration-for-meeting-rooms/
      Hope it helps

       

       

       

      B
      Newcomer
      BGewehrAuthor
      Newcomer
      October 22, 2021

      Thanks for responding!

      Here is my current set of settings:

       

      PS > Get-CalendarProcessing -Identity "<myZoomRoomUPN>"| Format-List *


      PSComputerName : outlook.office365.com
      RunspaceId : <id>
      PSShowComputerName : False
      AutomateProcessing : AutoAccept
      AllowConflicts : False
      AllowDistributionGroup : True
      AllowMultipleResources : True
      BookingType : Standard
      BookingWindowInDays : 180
      MaximumDurationInMinutes : 1440
      MinimumDurationInMinutes : 0
      AllowRecurringMeetings : True
      EnforceAdjacencyAsOverlap : False
      EnforceCapacity : False
      EnforceSchedulingHorizon : True
      ScheduleOnlyDuringWorkHours : False
      ConflictPercentageAllowed : 0
      MaximumConflictInstances : 0
      ForwardRequestsToDelegates : True
      DeleteAttachments : True
      DeleteComments : False
      RemovePrivateProperty : False
      DeleteSubject : False
      AddOrganizerToSubject : False
      DeleteNonCalendarItems : True
      TentativePendingApproval : True
      EnableResponseDetails : True
      OrganizerInfo : True
      ResourceDelegates : {<myZoomADUser>}
      RequestOutOfPolicy : {}
      AllRequestOutOfPolicy : False
      BookInPolicy : {}
      AllBookInPolicy : True
      RequestInPolicy : {}
      AllRequestInPolicy : False
      AddAdditionalResponse : False
      AdditionalResponse :
      RemoveOldMeetingMessages : True
      AddNewRequestsTentatively : True
      ProcessExternalMeetingMessages : True
      RemoveForwardedMeetingNotifications : False
      AutoRSVPConfiguration : Microsoft.Exchange.Data.Storage.AutoRSVPConfiguration
      MailboxOwnerId : <myRoomName>
      Identity : <myRoomName>
      IsValid : True
      ObjectState : Changed

       

      Would you suggest any changes?

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