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Zoom Room not showing updates to Calendar events

priyesh_varsani
Newcomer
Newcomer

‎2023-10-09 08:56 AM - last edited on ‎2024-01-17 12:18 PM by Community Moderator | Employee

Hi,

I have three Zoom Rooms with issues when updating to show new meetings or deleted meetings. It seems like the Zoom Rooms does not update but it will update if I come off the application and go back in which is weird.

 

The calendar seems fine but the problem is that any changes made to the Zoom Room Calendar is not making changes at all to the Zoom Rooms UI and also the Tablet.

 

We also investigated that the issues with the Zoom Rooms have had their resources renamed and in the Calendar integration section this shows up with the old resource name 

 

This calendar resource is no longer available in the calendar service.

 

We would like to remove this old resource but it always keeps popping back up.

 

Please can anyone assist?

Thanks

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