Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2024-11-29 03:29 AM
Dears,
we have Zoom Rooms applicaiton running on the Poly TC10 linked with G7500 codec.
and we are trying to get the Mic mute feedback from the Zoom Room with API control from Extron Controller driver . But in the trace window we can see that Connect failed ,.
i mean Extron controller is not connecting to Zoom Room via API .
can you help us to solve the issue and let us know if Zoom room native GUI and API control is possible simultaneously.
2024-11-29 11:46 PM - edited 2024-11-29 11:50 PM
As an electrical engineer experienced in broadcast and A/V. Using an Extron controller with a poly G7500 system is a risky venture especially since you already have a TC10 touch controller in the system. The API belongs to Poly not Zoom. I would recommend contacting Poly to resolve the interface issues. Remember that the mics are integrated via IP not analog connections and the integration and API access is controlled by Poly.
2024-12-05 07:07 AM
Hi @mrdivakardxb, thank you for posting your question to the Zoom Community! Did you find @storyhub's reply helpful? If so, please mark their reply as the accepted solution- thank you!