Zoom Live Trak L8 no longer recognized

[Kokochak]

Over two years, I have recorded 200 podcasts. using Zoom Workplace on an Imac with a Zoom electronic corp Live Trak L8 audio console.  Suddenly, this week Zoom Workplace no longer recognizes my Live Trak L8.  

I had an only chat with a customer support agent who said he had no solution.  Then the next day I got an email from Zoom workplace customer support saying the Zoom Live Trak L8 is no longer compatible with Zoom Workplace.

I asked on about 5 Facebook podcast groups if anyone else had this issue.   Nobody seems to have this issue.  I'm wondering why, suddently, Zoom would drop the Live Trak L8 when there are a bazillion of them hooked up.

Plus, I just signed up for Zoom Workplace pro for a year at $159.  If i can no longer use Zoom, I wasted my money.

[Adam27]

I am experiencing the same issue. I just sent a note to customer service.

[MGSR]

Welcome to the Zoom Community, @Adam27! We're glad to have you here! This is to acknowledge that your concern has been resolved via the technical support ticket TS2023054 you submitted. Thank you, and have a great day!