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Zoom CRC Licensing Update

johnasche
Explorer
Explorer

Hello,

 

My company recently updated a CRC license to our tenant.  While I see this purchase in the billing section I only see 1 CRC port in the tenant.

 

Does this take some time to replicate to the CRC ports or do I have to apply this license.  If I need to assign the license what are the steps to do so?

 

Thanks,

 

John Asche

1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

CRC licenses should not need to be applied by admins/end-users - once these have been added to the account, you should be good to start using them. What quantity does your billing section currently show?

 

Each port subscription allows one device at a time to connect across all meetings in your account.

 

More info on CRC here:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060661