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Using a Polycom Trio 8500 as a Zoom Room Controller

paulng
Newcomer
Newcomer

Trying to replace iPad Zoom Room controller with Polycom Trio 8500- not able to paring the Zoom room  

1 REPLY 1

JonathanM
Participant
Participant

https://support.zoom.us/hc/en-us/articles/360000894723-Using-a-Polycom-Trio-as-a-Zoom-Room-Controlle...

 

I have not used the Polycom device but here is Zoom's instruction manual for said connection.

Check the prerequisites and make sure they are correct?