Using Microsoft Teams Direct Guest Join for Zoom Rooms (Missing In-meeting controls)

[randyblantucas]

Hi all,

After the update Zoom made early this year, we started deploying this feature in all our Zoom Rooms. While the integration has been smooth with Exchange, we found that rooms that are using untethered iPad controllers don't seem to show the in-meeting controls when in a Teams meeting. All our rooms are using iPads as the controller with a majority wired to the network. A few of them wirelessly connect and using a Luxe mounting solution to allow mobility in some spaces.

I have checked the versions of Zoom room apps, including the iPad iOs versions to check for inconsistencies but are all same. 

Thank you.

Randy